Terms of Service

1. Eligibility & Account

You must be of legal age; keep details accurate; secure your credentials.

• • Provide accurate information
• • Protect credentials
• • Report suspected compromise

2. Services & Trials

Voice, Chat, Agent, AdaptiveEducation, AdaptiveLabs; pilots/betas are "as is".

3. Acceptable Use

• • No unlawful or abusive activity
• • No security bypass or unauthorized access
• • No malware or service degradation
• • No illegal or deceptive content

4. AI‑Specific Terms

• • Human‑in‑the‑loop for critical actions
• • Only process data you have rights to
• • Verify outputs in high‑risk contexts

5. Privacy & Security

See our Privacy Policy. Safeguards appropriate to risk.

6. Intellectual Property

Rights to software, models, documentation, and brand remain with AdaptiveX and its licensors.

7. Third‑Party Services

Use of integrations is governed by third‑party terms.

8. Fees & Payment

Billed as quoted unless otherwise agreed; taxes (excluding our income tax) are your responsibility.

9. Disclaimers

Services are provided "as is" and "as available".

10. Limitation of Liability

No indirect/consequential damages; aggregate cap equals fees paid in the prior 12 months.

11. Indemnification

You will defend and hold AdaptiveX harmless from claims arising from your use or breach.

12. Confidentiality

Protect each other's confidential information; use only for engagement purposes.

13. Compliance & Export

Comply with applicable laws, including sanctions and export controls.

14. Suspension & Termination

We may suspend/terminate for breach, legal risk, or security concerns.

15. Changes to These Terms

Updates will be dated here; material changes will include reasonable notice.

16. Governing Law & Dispute Resolution

Singapore law; Singapore courts after good‑faith negotiation.

17. Contact

For questions regarding these Terms, please contact us at [email protected].