Chat Agent
Voice Agent
Workflow Agent
AI Powered BPO

Outsource smarter withAI-powered BPO

From customer support to sales operations, we handle your business processes with AI-driven efficiency. Scale faster, reduce costs, maintain quality.

Built using our trusted partners

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Azure logo
OpenAI logo
Deepgram logo
ElevenLabs logo
Gemini logo
Twilio logo
Telnyx logo

AX Platform

We transform traditional outsourcing into intelligent, adaptive business operations through our AI-Powered BPO Platform

Voice Active
"I need help with my order"
AI: "I can help you track your order. What's your order number?"

Voice Agent

AI-powered phone support BPO—handling inbound/outbound calls, bookings, and qualification with human-like voice agents 24/7.

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Our products

Speech RecognitionVoice SynthesisCall Routing
Chat Online
Hi, I have a question about pricing
AI is typing...

Chat Agent

AI-driven chat support outsourcing—instant responses, perfect consistency, unlimited capacity for all your digital conversations.

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Our products

Contextual SearchLLM OrchestrationCompliance Ready
Agent 1
✓ Complete
Agent 2
Processing...
Multi-agent orchestration active

Workflow Agent

Back-office BPO operations—AI agents handle data entry, system updates, and workflow automation at scale.

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Our products

Workflow AutomationIntegration APIsOrchestration

Beyond Outsourcing: BPO Enablement

Training and workshops to help you maximize the value of AI-powered BPO partnerships.

Module Active
Generative AI Fundamentals
75%
Current Topic: Ethics in AI Implementation
12 min remaining
Next: ROI Measurement

AdaptiveEducation

BPO readiness training—prepare your team to integrate AI-powered outsourcing into your operations.

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Module Topics

Generative AIEthics & ComplianceROI MeasurementChange Management
Lab Session
AI Strategy Lab
8 participants active
Roadmap
Use Cases
Deliverable: AI Implementation Plan
85%

AdaptiveLabs

BPO implementation workshops—identify which processes to outsource and how to transition smoothly.

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Lab Types

AI Strategy LabRole-Based Application LabAI Workflow Design Lab

Why Choose AdaptiveX BPO

We bridge global AI technology with local context and practical implementation

BPO expertise + AI innovation

Decades of outsourcing knowledge meets cutting-edge technology

Local operations, global scale

ASEAN-based delivery with enterprise-grade SLAs

Seamless integration

Our systems connect with yours—CRM, ERP, helpdesk, and more

See exactly how AI can transform YOUR business

Join enterprises across ASEAN already using our AI solutions. Most companies start with our free assessment to see exactly how AI fits their industry and business model.

Book strategy session

⚡ Most companies start with the free roadmap • Ready to move faster? Book a session