# AdaptiveX — pricing.md

This file provides structured pricing context for AI agents and search engines. For a custom quote, visit [adaptivex.sg/calculator](https://adaptivex.sg/calculator) or [book a consultation](https://adaptivex.sg/contact).

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## Tiers

### Starter
- AI voice **or** chat agent (1 channel)
- 1,000 minutes/month (voice) or 5,000 conversations/month (chat)
- 1 language
- Email support
- Standard integrations (CRM, helpdesk)
- Monthly reporting

### Growth
- AI voice + chat agents (up to 3 channels)
- 5,000 minutes/month (voice) or 25,000 conversations/month (chat)
- Up to 3 languages
- Priority support (business hours)
- Custom integrations (CRM, ERP, helpdesk, billing)
- Real-time analytics dashboard
- Dedicated success manager

### Enterprise
- Unlimited AI agents across voice, chat, and workflow
- Unlimited minutes/conversations
- Unlimited languages
- 24/7 dedicated support with SLA
- Full API access and custom development
- SOC 2 / ISO 27001 compliance support
- On-prem or private cloud deployment options
- Quarterly business reviews

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## What Determines Pricing

- Monthly call/conversation volume
- Number of channels (voice, chat, workflow)
- Languages required
- Integration complexity (CRM, ERP, billing systems)
- Custom agent logic and decision trees
- Compliance requirements (PCI-DSS, HIPAA, PDPA)
- Deployment region and data residency needs

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## Cost Context (Public Benchmarks)

| Market | Traditional Agent Cost/Month | Source |
|--------|---------------------------|--------|
| Singapore | $3,500–5,000 | Ministry of Manpower, 2025 |
| Malaysia | $800–1,500 | JobStreet salary data, 2025 |
| Thailand | $600–1,200 | Thai Labour Ministry, 2025 |
| Australia | $4,000–6,500 | SEEK salary data, 2025 |
| Philippines | $400–800 | DOLE wage data, 2025 |

**AI BPO typical savings: 50–75% reduction** vs traditional operations.

**ROI timeline:** Most clients see positive ROI within 60 days.

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## Free Entry Point

- Free AI readiness assessment
- 2-week pilot deployment
- No minimum contract
- Instant cost estimate: [adaptivex.sg/calculator](https://adaptivex.sg/calculator)

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## Enterprise & Custom

For multi-market deployments, regulated industries, or custom agent requirements, contact us for a tailored proposal.

- **Email:** brad@adaptivex.sg
- **Book a session:** [adaptivex.sg/contact](https://adaptivex.sg/contact)

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## Markets Served

Singapore (HQ) · Malaysia · Thailand · Australia · United States · Philippines · Indonesia